Privacy policy

Our contact details

Name: UK Wedding Favours Ltd

Address: 12 Lime Close, Addingham, Ilkley, West Yorkshire LS29 0TP

Phone Number: 01943 831177

Email: sales@ukweddingfavours.co.uk

Website: www.ukweddingfavours.co.uk


What information we collect

We currently collect and process the following information: -

  • Your name
  • Contact information including the given email address
  • Demographic information including your post code
  • Any additional information given by the customer, relating to the order placed
We gather this information in order to ensure your order is processed efficiently and monitor our services to ensure we are continually meeting all our customer’s needs.

We do NOT store bank details, as all payments are handled securely through the external payment gateway (PayPal and WorldPay).


What we do with the information we collect

All information collected is done so in compliance with all our legal responsibilities and when such time has passed as this information is no longer required to be retained, it is securely destroyed.

Information is retained for the following purpose: -

  • Internal record keeping
  • The improvement and ongoing monitoring of our products and services
  • Periodically we may send emails in respect of new products, special offers and other information that you may find of interest, using the email address you have provided

Please note: We do not sell, distribute or lease your personal details to any third party unless we have your permission to do so or are compelled by law and at all times respects your data protection rights.


How we store your information

Your information is securely stored at our business address and we have taken such steps as to ensure no unauthorised access to the given information and have put in place effective physical, electronic and managerial procedures to ensure the security of all online information collected.

 

Your data protection rights

Under data law protection law, you have rights including: -

Your right of access – You have the right to ask us for copies of your personal information.  This will be any information you will have supplied when placing your order or during any subsequent contact with UK Wedding Favours Ltd.

Your right to rectification – You have the right to ask us to rectify such information as may be incorrect or to complete information you believe to be incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

How to complain

You can complain to UK Wedding Favours Ltd, 12 Lime Close, Addingham, Ilkley, West Yorkshire LS29 0TP

Should you be unhappy with the way in which your data has been used, you may complain to the Information Commissioners Office.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline no: 0303 123 1113